Professional answering services for small to mid-size businesses, delivering a personal touch to your prospects and customers.
Improve service levels while reducing cost and stress
How we can help you
Take Messages
Appointment Setting
Lead Capture
Order Taking
Transfer Calls
Help Desk Solutions
Meet your Holly Receptionist
The welcome call is your opportunity to brief us on your business, and how you would like your calls to be answered.
Divert your calls
You control which calls we answer – choose to send only unanswered, busy or all calls to us. You can choose to change this at any time.
Impress your callers
With your instruction at hand, calls are answered in your company name and transferred to you. If you’re unavailable, messages are sent by SMS or email.
We're Focused on Customer Satisfaction
You won't find a more friendly, helpful customer service specialist team. We aim to provide sensational customer support and go above and beyond for our clients. In short, we want to exceed your expectations.
Supplement Your Staff Without the Cost of Hiring
Small businesses looking to reduce operating costs and/or give the presence of a larger firm, large businesses looking to outsource their more mundane inbound call answering tasks, and businesses of all sizes that experience spikes in call volume can reduce costs and maintain a professional appearance with Holly's inbound call answering service.
Increase Revenue, Provide Instructions, Receive Information
Having a live person answering every inbound call for your business not only increases your customers’ perception of your business, it also means you’ll never miss an opportunity for a sale. Customers are far more likely to leave a message with a person than with a voicemail or IVR system, and we can develop specific answering protocols and programs to ensure your customers receive the best experience possible every time—and that your business has the best chance at ramping up revenue.
About Us
Holly is here to alleviate some of the pressure most people deal with when it comes to answering important calls, scheduling appointments, and handling large numbers of customers at once. Setting up our service is pretty easy – you will be assigned a phone number that our software recognizes and appoints to a member of our staff.
The fact that we have live agents who are taking the calls on your behalf rather than having AI algorithms deal with the client, separates us from the competition. Having a real person on the other side of the call adds an additional layer of security and trust, and it also makes the client feel much more comfortable and appreciated.